Privacy Policy
Last updated: January 1, 2026
AdOptima ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website adoptima.com and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
We are a data controller under the General Data Protection Regulation (GDPR). We take our obligations under data protection laws seriously and take appropriate technical and organizational measures to protect your personal data.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. Use of Your Personal Data
AdOptima uses the collected personal data for various purposes:
- To provide and maintain our Service: This includes managing your ad campaigns, providing analytics reports, and offering customer support.
- To notify you about changes to our Service: We may send you emails regarding significant updates or maintenance issues.
- To allow you to participate in interactive features: When you choose to engage with our interactive features, we require your personal data to provide you with access.
- To provide customer support: To address your inquiries and requests regarding our services.
- To gather analysis or valuable information: We use data to improve our Service, optimize ad performance, and develop new features.
- To monitor the usage of our Service: To detect, prevent, and address technical issues and fraudulent activity.
- To comply with legal obligations: We may process your data to comply with applicable laws and regulations.
3. Legal Basis for Processing
Under the GDPR, we only process your personal data if we have a lawful basis for doing so. The lawful bases we rely on are:
- Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to our newsletter).
- Performance of a Contract: We need to process your data to fulfill our obligations under a service agreement or contract with you.
- Legitimate Interests: We process your data for our legitimate business interests, such as marketing our services (provided this does not override your rights and freedoms).
- Legal Obligation: We are required to process your data to comply with the law.
4. Retention of Data
AdOptima will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax laws), resolve disputes, and enforce our legal agreements and policies.
We generally retain data for active accounts for the duration of the business relationship and for a period of 5 years after the termination of the business relationship, unless a longer retention period is required or permitted by law.
5. Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Netherlands and choose to provide information to us, please note that we transfer the data, including Personal Data, to Netherlands and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
6. Disclosure of Data
We may disclose personal information that we collect, or you provide, to our affiliates and subsidiaries in connection with the purposes described in this privacy policy.
Legal Requirements
AdOptima may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of AdOptima
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
7. Security of Data
We value your trust in providing us your Personal Data, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
8. Your Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. AdOptima aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to:
- Access: Request a copy of your personal data.
- Rectification: Request correction of any inaccurate or incomplete data.
- Erasure: Request the deletion of your personal data (the "right to be forgotten").
- Restriction: Request that we restrict the processing of your personal data.
- Object to processing: Object to our processing of your personal data.
- Data Portability: Request transfer of your data to you or a third party.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
Please note that we may ask you to verify your identity before responding to such requests.
9. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
AdOptima
Keizersgracht 458
1016 GX Amsterdam
Netherlands
Email: [email protected]
Phone: +31 70 606 61 77